Privacy Policy
This Privacy Policy explains how Dream Clean Home Services LLC ("Dream Clean", "we", "us" or "our") collects, uses and protects information about you when you visit this website or contact us about our services. By using this website you agree to the practices described here.
Information we collect
We collect information in two ways:
- Information you give us. When you submit the quote request form, send us a text message or email us, we receive your name, phone number, email address, city or neighborhood, the size of your home, the service you are interested in and anything else you choose to write in the message field. If you send photos of your property, we receive those too.
- Information collected automatically. Like most websites, our hosting provider records standard technical data such as your IP address, browser type, device type, the pages you visit and the site that referred you. This data is used to keep the site working and to understand which pages are useful.
How we use your information
- To prepare and send you a quote for exterior cleaning services.
- To contact you by phone, text message or email about your request.
- To schedule, perform and follow up on work at your property.
- To keep records of jobs, quotes and payments.
- To improve this website and the services we offer.
- To comply with applicable law.
Text messages
Our calls to action invite you to text us. If you contact us by text message, we will reply by text about your quote and your job. Message and data rates may apply depending on your mobile plan. You can stop receiving text messages from us at any time by replying STOP or by telling us directly.
How we share information
We do not sell your personal information, and we do not rent or trade it. We share information only in these situations:
- Service providers. Companies that help us operate, such as our website host, our form delivery service and our scheduling or customer management software, may process your information on our behalf.
- Legal requirements. If we are required to do so by law, subpoena or court order, or to protect our rights, property or safety.
Photos of your property
Photos you send us are used to prepare your quote and to plan the job. We may take photos of completed work. If we ever want to use a photo of your property in our marketing, we will ask you first, and a no is a no.
Cookies
This website uses only what is needed to load and display pages correctly. If analytics or advertising tools are added later, this policy will be updated to say so. You can control cookies through your browser settings at any time.
Data retention
We keep quote requests and job records for as long as needed to serve you and to meet recordkeeping and tax obligations under Florida and federal law. You may ask us to delete your information and we will do so unless we are required to keep it.
Your choices
- Ask us what information we hold about you.
- Ask us to correct information that is wrong.
- Ask us to delete your information, subject to the retention rules above.
- Ask us to stop contacting you.
To make any of these requests, email dreamclean.jax.fl@gmail.com or call (904) 999-9537.
Children
This website is intended for adults arranging services for a property. We do not knowingly collect information from children under 13.
Security
We take reasonable steps to protect the information you send us. No method of transmission over the internet is completely secure, so please do not send sensitive information such as financial account numbers through the website form.
Changes to this policy
We may update this Privacy Policy from time to time. The date at the top shows when it was last revised. Continued use of the website after a change means you accept the updated policy.
Contact
Dream Clean Home Services LLC
Jacksonville, Florida
Phone: (904) 999-9537
Email: dreamclean.jax.fl@gmail.com
